Terms and Conditions

Terms and Conditions for Chai and Crumbs

These Terms and Conditions (“Terms”) govern your use of the services provided by Chai and Crumbs Limited (“us,” “we,” or “our”). By accessing our website, mobile application, or any other services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Reservation and Order Policies:

a. Reservation: Reservations can be made through our website, or by contacting us directly. Reservation confirmation is subject to availability.

b. Order: Placing an order through our website indicates your agreement to pay for the selected items and any associated fees.

2. Pricing and Payment:

a. Prices: Prices for menu items and services are subject to change without notice.

b. Payment: Payment is required at the time of reservation or order placement. We accept various payment methods as specified on our platforms.

3. Cancellation and Refund Policy:

a. Reservation Cancellation: We appreciate timely cancellations. Failure to cancel within a specified time frame may result in charges.

b. Order Cancellation: Once an order is placed, it may not be canceled or refunded. Exceptions may apply under certain circumstances.

4. Loyalty Program:

a. Participation: Enrollment in our loyalty program is voluntary. Terms and benefits may change, and we reserve the right to terminate or modify the program at any time.

5. Intellectual Property:

a. Content Ownership: All content, including but not limited to logos, images, and text, on our platforms is the property of Chai and Crumbs Limited and is protected by applicable copyright and trademark laws.

6. Disclaimer of Warranties:

a. Use at Own Risk: Your use of our services is at your own risk. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our services.

7. Limitation of Liability:

a. Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

8. Governing Law:

a. Jurisdiction: These Terms are governed by and construed in accordance with the laws.

9. Changes to Terms:

We reserve the right to modify or replace these Terms at any time. Your continued use of our services after changes indicates your acceptance of the revised Terms.

10. Contact Us:

If you have any questions or concerns about these Terms, please contact us at info@chaiandcrumbs.co.uk.

Thank you for choosing Chai and Crumbs Limited. We appreciate your cooperation with these Terms and hope you enjoy our services.

Chai and Crumbs Limited 
Company number 13783008

Registered office address
2 Waterfront Walk, Ground Floor, Birmingham, England, B1 1SZ