Privacy Policy

Privacy Policy for Chai and Crumbs

Chai and Crumbs Limited (“us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or any other services provided by Chai and Crumbs Limited, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personally identifiable information, such as your name, contact details, and billing information, when you make a reservation, place an order, or sign up for our loyalty program.

b. Device Information: We may automatically collect information about the device you use to access our services, including your IP address, browser type, and operating system.

c. Usage Information: We gather information about how you interact with our website, including pages visited, time spent on each page, and links clicked.

2. How We Use Your Information:

a. Providing Services: We use your information to process reservations, orders, and deliver the services you request.

b. Communication: We may send you promotional and informational emails. You can opt-out of these communications at any time.

c. Improving Services: We analyze usage data to enhance our website, app, and overall customer experience.

3. Sharing Your Information:

a. Third-Party Service Providers: We may share your information with third-party service providers to assist with services such as payment processing, email delivery, and data analysis.

b. Legal Compliance: We may disclose your information when required by law or in response to a valid legal request.

4. Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing activities and enhance your online experience. You can manage your cookie preferences through your browser settings.

5. Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices:

a. Access and Update: You can review and update your personal information by contacting us directly.

b. Opt-out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

7. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically for the latest information.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@chaiandcrumbs.co.uk.

Thank you for choosing Chai and Crumbs Limited. Your privacy is important to us.

Chai and Crumbs Limited 
Company number 13783008

Registered office address
2 Waterfront Walk, Ground Floor, Birmingham, England, B1 1SZ